SE407 Software Quality Management
SE407 Software Quality Management
Syllabus | International University of Sarajevo - Last Update on Apr 04, 2026
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Software Engineering
Mohammed Saeed Jawad
Course Lecturer
Course Objectives
This course is designed to 1. introduce basic concepts and models on software quality management 2. teach students how to measure software quality and how to use measurements to improve the software development process.
Learning Outcomes
After successful completion of the course, the student will be able to:
Course Materials
Required Textbook
Galin, D. (2018). Software quality: concepts and practice. John Wiley & Sons.
Additional Literature
Kan, S. H. (2002). Metrics and models in software quality engineering. Addison-Wesley Longman Publishing Co., Inc..Teaching Methods
Lecture discussion and review questions; Short reports and homework assignments;
Weekly Topics
| Week | Topic | Readings / References |
|---|---|---|
| 1 | Introduction to course | |
| 2 | Introduction to Software Quality | Galin Chapter 1, Kan Chapter 1 |
| 3 | INTRODUCTION: The Software Quality Factors and Challenges | Galin Chapter 2-3 |
| 4 | THE SQA WORLD, SQA PROCESS IMPLEMENTATION ACTIVITIES | Galin Chapter 4-8 |
| 5 | SQA PROCESS IMPLEMENTATION ACTIVITIES: Cost of Software Quality | Galin Chapter 9-11, Kan Chapter 6 |
| 6 | SQA PROCESS IMPLEMENTATION ACTIVITIES: Defect removal effectiveness | Kan Chapter 6 |
| 7 | MIDTERM | |
| 8 | PRODUCT ASSURANCE ACTIVITIES FOR CONFORMANCE | Galin Chapter 12-15 |
| 9 | SOFTWARE PRODUCT QUALITY METRICS, FSM METHOD | Galin Chapter 16-17 |
| 10 | PROCESS ASSURANCE ACTIVITIES FOR CONFORMANCE, CORRECTIVE AND PREVENTIVE ACTIONS | Galin Chapter 18-20 |
| 11 | SOFTWARE PROCESS QUALITY METRICS | Galin Chapter 21-23 |
| 12 | Applying the Seven Basic Quality Tools in Software Development | Kan Chapter 5, Galin Chapter 24 |
| 13 | Measuring and Analyzing Customer Satisfaction | Kan Chapter 14 |
| 14 | Project Presentations | |
| 15 | Review, Preparation for the Final Exam |
Course Schedule (All Sections)
| Section | Type | Day 1 | Venue 1 | Day 2 | Venue 2 |
|---|---|---|---|---|---|
| SE407.1 | Course | Thursday 15:00 - 17:50 | A F2.14 - Amphitheater II | - | - |
| SE407.1 | Tutorial | Friday 18:00 - 19:50 | B F1.9 | - | - |
Office Hours & Room
Assessment Methods and Criteria
Assessment Components
Final Exam
AI: Not AllowedAlignment with Learning Outcomes : 1 2 3
Labs and Homework
AI: Not AllowedAlignment with Learning Outcomes : 1 2 3
Midterm
AI: Not AllowedAlignment with Learning Outcomes : 1
Project
AI: Consult InstructorAlignment with Learning Outcomes : 1 2 3
IUS Grading System
| Grading Scale | IUS Grading System | IUS Coeff. | Letter (B&H) | Numerical (B&H) |
|---|---|---|---|---|
| 0 - 44 | F | 0 | F | 5 |
| 45 - 54 | E | 1 | ||
| 55 - 64 | C | 2 | E | 6 |
| 65 - 69 | C+ | 2.3 | D | 7 |
| 70 -74 | B- | 2.7 | ||
| 75 - 79 | B | 3 | C | 8 |
| 80 - 84 | B+ | 3.3 | ||
| 85 - 94 | A- | 3.7 | B | 9 |
| 95 - 100 | A | 4 | A | 10 |
Late Work Policy
Information about late submission policies will be shared during class and posted in this section. Please check back for official guidelines.
ECTS Credit Calculation
📚 Student Workload
This 6 ECTS credit course corresponds to 150 hours of total student workload, distributed as follows:
Lecture Hours
45 hours ⏳ (15 week × 3 h)
Home Study
55 hours ⏳ (11 week × 5 h)
Midterm Study
20 hours ⏳ (2 week × 10 h)
Final Exam Study
10 hours ⏳ (2 week × 5 h)
Project Study
20 hours ⏳ (4 week × 5 h)
150 Total Workload Hours
6 ECTS Credits
Course Policies
Academic Integrity
All work submitted must be your own. Plagiarism, cheating, or any form of academic dishonesty will result in disciplinary action according to university policies. When in doubt about citation practices, consult the instructor.
Attendance Policy
Students are expected to adhere to the attendance requirements as outlined in the International University of Sarajevo Study Rules and Regulations. Excessive absences, whether excused or unexcused, may impact academic performance and eligibility for assessment. Mandatory sessions (e.g., labs, workshops) require attendance unless formally exempted. For detailed policies on absences, documentation, and penalties, please refer to the official university regulations.
Technology & AI Policy
Laptops/tablets may be used for note-taking only during lectures. Phones should be silenced and put away during all class sessions. Audio/video recording requires prior permission from the instructor.
Artificial Intelligence (AI) Usage: The use of AI tools (e.g., ChatGPT, Copilot, Gemini) varies by assessment component. Please refer to the AI usage indicator next to each assessment item in the Assessment Methods and Criteria section above. Submitting AI-generated content as your own work, where AI is not explicitly allowed, constitutes an academic integrity violation.
Communication Policy
All course-related communication should occur through official university channels (institutional email or SIS). Emails should include [SE407] in the subject line.
Academic Quality Assurance Policy
Course Academic Quality Assurance is achieved through Semester Student Survey. At the end of each academic year, the institution of higher education is obliged to evaluate work of the academic staff, or the success of realization of the curricula.
Learning Tips
Be prepared to contribute thoughtfully during class discussions, labs, or collaborative work. Active participation deepens understanding and encourages critical thinking.
Complete assigned readings or prep materials before class. Take notes, highlight key ideas, and jot down questions. Aim to grasp core concepts and their applications—not just facts.
Use course frameworks or methodologies to analyze problems, case studies, or projects. Begin early to allow time for reflection and refinement. Seek feedback to improve your work.
Don’t hesitate to reach out when something is unclear. Use office hours, discussion boards, or peer networks to clarify concepts and stay on track.
Syllabus Last Updated on Apr 04, 2026 | International University of Sarajevo
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Referencing Curricula Print this page
| Course Code | Course Title | Weekly Hours* | ECTS | Weekly Class Schedule | ||||||
| T | P | |||||||||
| SE407 | Software Quality Management | 3 | 2 | 6 | ||||||
| Prerequisite | Junior Standing | It is a prerequisite to | - | |||||||
| Lecturer | Mohammed Saeed Jawad | Office Hours / Room / Phone | Currently not available |
|||||||
| msjawad@ius.edu.ba | ||||||||||
| Assistant | Assistant E-mail | |||||||||
| Course Objectives | This course is designed to 1. introduce basic concepts and models on software quality management 2. teach students how to measure software quality and how to use measurements to improve the software development process. |
|||||||||
| Textbook | Galin, D. (2018). Software quality: concepts and practice. John Wiley & Sons. | |||||||||
| Additional Literature |
|
|||||||||
| Learning Outcomes | After successful completion of the course, the student will be able to: | |||||||||
|
||||||||||
| Teaching Methods | Lecture discussion and review questions; Short reports and homework assignments; | |||||||||
| Teaching Method Delivery | Face-to-face | Teaching Method Delivery Notes | ||||||||
| WEEK | TOPIC | REFERENCE | ||||||||
| Week 1 | Introduction to course | |||||||||
| Week 2 | Introduction to Software Quality | Galin Chapter 1, Kan Chapter 1 | ||||||||
| Week 3 | INTRODUCTION: The Software Quality Factors and Challenges | Galin Chapter 2-3 | ||||||||
| Week 4 | THE SQA WORLD, SQA PROCESS IMPLEMENTATION ACTIVITIES | Galin Chapter 4-8 | ||||||||
| Week 5 | SQA PROCESS IMPLEMENTATION ACTIVITIES: Cost of Software Quality | Galin Chapter 9-11, Kan Chapter 6 | ||||||||
| Week 6 | SQA PROCESS IMPLEMENTATION ACTIVITIES: Defect removal effectiveness | Kan Chapter 6 | ||||||||
| Week 7 | MIDTERM | |||||||||
| Week 8 | PRODUCT ASSURANCE ACTIVITIES FOR CONFORMANCE | Galin Chapter 12-15 | ||||||||
| Week 9 | SOFTWARE PRODUCT QUALITY METRICS, FSM METHOD | Galin Chapter 16-17 | ||||||||
| Week 10 | PROCESS ASSURANCE ACTIVITIES FOR CONFORMANCE, CORRECTIVE AND PREVENTIVE ACTIONS | Galin Chapter 18-20 | ||||||||
| Week 11 | SOFTWARE PROCESS QUALITY METRICS | Galin Chapter 21-23 | ||||||||
| Week 12 | Applying the Seven Basic Quality Tools in Software Development | Kan Chapter 5, Galin Chapter 24 | ||||||||
| Week 13 | Measuring and Analyzing Customer Satisfaction | Kan Chapter 14 | ||||||||
| Week 14 | Project Presentations | |||||||||
| Week 15 | Review, Preparation for the Final Exam | |||||||||
| Assessment Methods and Criteria | Evaluation Tool | Quantity | Weight | Alignment with LOs | AI Usage |
| Final Exam | 1 | 40 | 1,2,3 | Not Allowed | |
| Semester Evaluation Components | |||||
| Labs and Homework | 4 | 15 | 1,2,3 | Not Allowed | |
| Midterm | 1 | 25 | 1 | Not Allowed | |
| Project | 1 | 20 | 1,2,3 | Consult Instructor | |
| *** ECTS Credit Calculation *** | |||||
| Activity | Hours | Weeks | Student Workload Hours | Activity | Hours | Weeks | Student Workload Hours | |||
| Lecture Hours | 3 | 15 | 45 | Home Study | 5 | 11 | 55 | |||
| Midterm Study | 10 | 2 | 20 | Final Exam Study | 5 | 2 | 10 | |||
| Project Study | 5 | 4 | 20 | |||||||
| Total Workload Hours = | 150 | |||||||||
| *T= Teaching, P= Practice | ECTS Credit = | 6 | ||||||||
| Course Academic Quality Assurance: Semester Student Survey | Last Update Date: 16/04/2026 | |||||||||